Contact KenoaTv IPTV
Receive KenoaTv IPTV Get help with setup, billing, or channel needs. Our supportive staff is available 24/7 on WhatsApp or contact us via email.
Live Chat
Like to chat? Use the chat widget when available. If unavailable, please email us.
Start a RequestHelp & Guides
Check out Installation for guides on setting up devices and solving issues.
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General Inquiry
Have questions about setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Obtain recommendations, oversee plans, or resolve payment issues.
How Can We Help You?
Pick a category for personalized advice and quick access links.
Setup & Installation
Detailed step-by-step guides for Smart TV, Firestick, Android, iOS, MAG, and more.
Billing & Payments
For invoice, receipt, or payment concerns, we utilize Stripe's secure checkout system.
Technical Issues
Need help with buffering, EPG, or the app? We’ll guide you to optimize your setup.
Channel Requests
Searching for a specific channel or region? Let us know, and we’ll confirm its availability.
Account & Activation
Didn’t get your credentials or activation email? We’ll promptly verify and resend.
Apps & Compatibility
Receive suggestions for top IPTV apps and optimal settings tailored to your device.
Frequently Asked Questions
Immediate answers to typical questions about support, setup, billing, and devices.
Ensure to include details about your device, app, plan, and a concise description of the issue or request.
Inspect your spam/junk folder. If it’s still absent, contact us for further help. contact us via WhatsApp We’ll promptly resend it to you.
Yes, you can purchase more connections as add-ons. Ask the sales team for more information when you write in.
Visit our Installation page for detailed steps on setting up Firestick and other devices.
Please read our Refund Policy to learn about eligibility, timeframes, and the steps to file a request.
For Smart TVs: Smart IPTV or IPTV Smarters. Android devices: TiviMate or IPTV Smarters. iOS devices: GSE Smart IPTV or IPTV Smarters.
Use a connection of 30+ Mbps, 5GHz Wi-Fi/Ethernet, turn on hardware acceleration, boost buffer size, and stop other downloads/streams.
To update your playlist and EPG in the app settings, use the refresh or reload option. If necessary, delete and then re-enter your M3U and EPG URLs.
We process payments through Stripe for all major credit cards.
Yes. Your renewal options can be managed directly in your account, or you can seek support if needed.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly